dak777 Privacy Policy

1. Introduction

dak777 (hereinafter "dak777", "we", "us", or "our") is committed to protecting the personal data of every individual who visits or registers on the dak777 platform at https://dak777.bet (the "Platform"). This Privacy Policy (the "Policy") explains what personal information we collect, how we use it, with whom we may share it, and how we keep it secure.

This Policy applies to all users of the dak777 Platform, including registered players, visitors who have not yet created an account, and any person who contacts our support team. By accessing the Platform or submitting your personal details during the registration process, you acknowledge that you have read and understood this Policy in full.

We encourage you to read this Policy alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of your agreement with dak777. If you have questions that this Policy does not address, please contact us at [email protected].

2. Personal Data We Collect

When you interact with the dak777 Platform, we may collect and process the following categories of personal data:

Registration and identity data:

• Full legal name, date of birth, and gender.
• Residential address, city (e.g., Dhaka, Chittagong, Sylhet, Khulna), and postal code.
• Email address and mobile phone number.
• Username and encrypted account password.
• Identity verification documents (national ID, passport, or driving licence) where required to satisfy age and identity checks.

Financial data:

• Details of your preferred payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank account details).
• Transaction records, including deposit amounts, withdrawal requests, and account balances.
• Details of any bonus credits, wagering activity, or promotional claims associated with your account.

Technical and usage data:

• IP address, device type, operating system, browser type, and language settings.
• Pages visited, session duration, clickstream data, and game history on the Platform.
• Cookies and similar tracking technologies (see Section 7 for full details).

Communications data:

• Records of any messages, emails, or live chat conversations you have with our support team.
• Responses to surveys, feedback forms, or promotional offers you choose to participate in.

dak777 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. If any such data is incidentally included in communications you send us, we will delete it without processing.

3. How We Use Your Personal Data

dak777 processes your personal data only where we have a lawful basis for doing so. The primary purposes for which we use your data are as follows:

Where dak777 relies on your consent to process data (for example, to send marketing communications about new bonuses, Eid promotions, BPL betting offers, or VIP Club rewards), you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out before you withdrew it.

4. Sharing Your Personal Data

dak777 does not sell, rent, or otherwise trade your personal data to third parties for their own independent commercial purposes. We may, however, share your data with carefully selected third parties in the following limited circumstances:

• Payment processors: When you deposit or withdraw funds using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the relevant payment service provider will receive the transaction data necessary to complete your request. Each processor is bound by its own privacy and security obligations.
• Game content providers: Third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session identifiers and wagering data to enable their games to function correctly within the dak777 Platform.
• Identity verification services: Where we are required to confirm your age or identity, we may share your submitted documents with a trusted third-party verification provider operating under strict confidentiality obligations.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where we are required to do so by applicable law or a valid legal order.
• Service providers and technology partners: We work with third-party providers for hosting, analytics, fraud detection, and customer support infrastructure. All such providers are contractually required to process your data only on our instructions and in accordance with appropriate security standards.

5. Data Retention

dak777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations.

In practice, this means that account registration data, financial transaction records, and identity verification documents are typically retained for a minimum period following account closure to satisfy anti-money-laundering and record-keeping requirements. Once the applicable retention period has elapsed and there is no ongoing legal reason to retain your data, dak777 will securely delete or anonymise it.

Communications data (such as support chat logs and email correspondence) is retained for a period sufficient to resolve any disputes, fulfil legal obligations, and improve our services. Marketing preferences and consent records are retained for as long as you maintain a relationship with dak777, or until you withdraw your consent.

6. Cookies and Tracking Technologies

The dak777 Platform uses cookies and similar technologies (such as local storage and session tokens) to enable core platform functionality, remember your preferences, analyse how the site is used, and deliver relevant promotional content.

The main categories of cookies we use are as follows:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication tokens and security cookies. They cannot be disabled without affecting core features.
• Functional cookies: Used to remember your language preference, last visited game category, and other personalisation settings across sessions.
• Analytical cookies: Help us understand how users navigate the Platform so we can identify areas for improvement. Data collected is aggregated and does not identify individual users.
• Marketing cookies: Used to deliver promotional messages about relevant offers, such as welcome bonuses, Cricket BPL betting promotions, or Pohela Boishakh special events. You may opt out of marketing cookies by adjusting your browser settings or contacting our support team.

Most web browsers allow you to control cookie behaviour through their settings. Please note that disabling certain cookies may affect the functionality of the dak777 Platform or prevent you from accessing some features.

7. Your Data Rights

As a user of the dak777 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your account username and a description of your request.

• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
• Right to restrict processing: In certain circumstances you may request that we limit how we use your data while a dispute or review is in progress.
• Right to data portability: Where processing is based on your consent or on a contract, you may request that we provide your data in a structured, commonly used format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. This will not affect the lawfulness of prior processing.
• Right to object: You may object to processing carried out on the basis of our legitimate interests, including direct marketing.

dak777 will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before acting on a request to protect the security of your account.

8. Minors and Data Security

The dak777 Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided personal data to us, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on dak777, please notify us immediately at [email protected].

dak777 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for data in transit, secure server infrastructure, access-controlled internal systems, and regular security reviews. However, no method of transmission over the internet or electronic storage is completely secure, and dak777 cannot guarantee absolute security.

9. Changes to This Privacy Policy

dak777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, operational requirements, or applicable legal obligations. When we make material changes, we will post the revised Policy on this page with an updated effective date and, where reasonably practicable, notify registered users via their registered email address.

We encourage you to review this Policy periodically to stay informed about how dak777 protects your personal data. Your continued use of the Platform after any changes have been posted constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way dak777 handles your personal data, please do not hesitate to reach our support team. We are available 24 hours a day, 7 days a week — including Eid holidays, Victory Day, and all Bangladesh public holidays — at: [email protected].